Wednesday, December 2, 2009

Kijiji learns that you suck at giving gifts

News release issued this morning from Kijiji:

Research reveals Canadians often miss the mark with holiday gifts

Unwanted presents for sale on Kijiji.ca indicates there's room for improvement when it comes to gift-giving

TORONTO, Dec. 2 /CNW/ - New research and data from Canada's largest online classifieds website, Kijiji.ca uncovers the harsh reality about Canadians' poor gift-giving skills and the high likelihood of unwanted gifts turning up on the classifieds website after the holidays.

According to a recent Leger Marketing survey commissioned by Kijiji Canada, more than half of Canadians have received what they considered a bad holiday gift and almost one-third know or know of someone who they believe to be a consistent giver of holiday gifts that miss the mark or are just plain insulting.
While the research indicates dud holiday gifts commonly end up in storage, Canadians also look to cash in on unwanted items by discreetly selling them online. In 2008, a spike in unwanted items appeared on Kijiji.ca in the two months after the holidays.

Once it's unwrapped, why is it unwanted? According to the research conducted by Leger Marketing, most (67 per cent) Canadians say if the item doesn't fit with the recipient's personality or lifestyle, it is considered useless and a poor holiday gift.

"This isn't a bad joke" said Allyson Smith, a well-known comedian and Kijiji Canada's gift-giving therapist. "We are completely in the dark about our poor gift-giving skills. Our friends and family would rather talk about a brutally bad gift behind our back than tell us the truth because they're worried that we will turn around and talk about them behind their backs. It's a vicious cycle!"

Naughty versus nice

When it comes to talking about bad holiday gifts, Canadians are nice about not telling the truth. In fact, fewer than one in 10 Canadians told the gift giver that they didn't like the gift, while more than three in 10 Canadians were dishonest and told the person they liked their present, even though they didn't.
However, when it comes to revealing the truth to others, Canadians are more naughty than nice. Seven in 10 Canadians have discussed bad holiday gifts with others and three in four of these Canadians say they even divulge the bad gift-giver's name during the conversation.
"We're not asking Canadians to tattletale on their friends and family" adds Smith, "but by discussing what makes the best holiday gift, we're hoping shoppers will be able to make better buying decisions this holiday season."

Family is most important

According to Kijiji's research, it's important for holiday shoppers be extra careful when purchasing gifts for family. The research reveals that those related to the recipient tend to miss the mark most often. In fact, three in 10 Canadians indicate that their extended family - including grandparents, aunts, uncles and in-laws - tend to be the worst holiday gift-givers.

Where do they go wrong? A lack of time is the most common reason for making poor choices. Of those who admit to having given a bad holiday gift, one in three confesses they did so because they just didn't have enough time. This can lead to a gift that doesn't match with the recipient's personality or lifestyle and almost 50 per cent of respondents cite this as the characteristic of a poor holiday gift giver.

What to avoid? Based on post-holiday increases in classified listings on Kijiji.ca, shoppers may miss the mark when purchasing items that fall into the furniture, baby items, or clothing categories. The number of listings in these three areas increased most significantly between December 26, 2008 and February 28, 2009 - a strong indication the new postings were unwanted holiday gifts.

It's the thought that counts

Not surprising, the research confirmed that the best holiday gifts are those that are considered thoughtful, such as one that matches the recipient's personality and/or lifestyle.

Additional insights from respondents include:

- It's not about the buyer's personal taste, according to 35 per cent of Canadians. It's important to keep the recipient's likes and dislikes top of mind when considering gift options.
- Re-gifting is actually okay and considered thoughtful by 60 per cent of Canadians, but only when the item matches the recipient's personality and/or lifestyle. It's not acceptable when it doesn't.
- Don't send someone else to do your holiday shopping as 78 per cent of Canadians don't think this is thoughtful.
- One in 10 Canadians will go as far as pretending to like a bad holiday gift by putting it on display or wearing it when the gift giver is present.
- More than 80 per cent of Canadians have never knowingly given a bad holiday gift or been told by the recipient that it was.
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What tops the list of thoughtless gifts? According to the research, some of the worst and most insulting holiday gifts include: a garbage can, a dress in the wrong size, a book on cleaning stains, a talking globe, a frying pan, and a candle that was wrapped for someone else.

Methodology

This national survey was conducted by Leger Marketing between November 9th and November 12th, 2009. The survey was conducted using a national random sample of 1529 respondents from Leger Marketing's Web panel. This method simulates a probability sample which would yield a maximum margin of error of +/-2.5%, 19 times out of 20.

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